The key to a successful growing business are it's systems. Without the right systems and procedures in place, ecommerce businesses can struggle with handling growing numbers of orders and customer.
At Mantis technologies we have worked closely with ecommerce businesses of all shapes and sizes to develop the systems needed to easily handle orders no matter how small or big your business is.
The MantisShop platform helps you with your day to day processing of orders with the following features:
- Change order status and enter tracking numbers and notes on orders. Order status changes (such as 'Your order has now been shipped') are automatically emailed to customers
- Packing Slips custom designed to allow easy picking and packing
- Support for warehouse locations and pickbays if required to help easy picking and packing
- Ability to connect to Eparcel for printing labels, generating manifests, etc.
- Easy access to orders awaiting payment, on hold, on backorder, etc. so that you can see at a glance orders that need attention before processing